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If you are resident in EU, EEA, UK and Switzerland please click here; if you are resident in California, USA please click here; if you are resident in Nigeria please click here; if you are resident in Vietnam, please click here.

PRIVACY POLICY

Effective Date: 8 Sep 2025

1. Introduction and Scope

This privacy policy applies to you if you are an iCallme application user and are not a resident of the regions covered by our separate policies (EU, EEA, UK, Switzerland, California, or Nigeria).

2. User Consent and Acceptance

By accessing or using the iCallme Application, you consent to our collection, use, and processing of your personal data in accordance with this Policy. Your consent is expressed through "Consenting Actions" such as ticking a checkbox, pressing "Agree/Continue", or using the Application's features.

3. Categories of Personal Data Collected

To provide the Application's features, we may collect the following categories of your personal data:

  • User Profile Information: Full name, phone number, and other optional information such as a profile photo and email address.

  • Installation and Usage Information: Data about your device, location, IP address, and how you interact with the Application.

  • Contact List Information: To enable features like caller ID, we collect information from your contacts, including phone numbers and call history.

  • Call Recordings: Your voice and call recordings are only collected when you actively and voluntarily use this feature.

  • Other Information: Data from public sources, trusted third parties, and information you contribute to report scam/nuisance numbers.

4. Purposes of Personal Data Collection

We collect and use your personal data for the following purposes:

  • To provide the core features of the Application, such as caller identification and blocking of scam/nuisance calls.

  • For analysis, statistics, and research to improve our services and develop new features.

  • To personalize advertising and send you relevant marketing communications.

  • To comply with legal obligations when requested by a competent state authority.

5. User Rights and Obligations

  • User Rights: You have the right to provide or not provide personal data. You can actively contact us to exercise your rights, including the right to access, rectify, withdraw consent, or request data deletion.

  • User Obligations: You are responsible for ensuring that the information you provide is accurate and truthful. You must also protect your personal data yourself and not share passwords or other sensitive information.

6. Personal Data Sharing

We do not sell your personal data. Data may be shared with trusted third parties, including our technical, marketing, and advertising partners, or companies within the same group, to support our business operations.

7. Data Security and Storage

We use reasonable security measures to protect your personal data. Data is stored on cloud computing platforms and is encrypted where necessary. We only retain your data for the time necessary to provide the Services and comply with the law.

8. Children's Data

Our Services are not intended for users under 13 years of age. We will not knowingly collect personal data from children. If we discover that we have collected a child's personal data, we will delete that data as soon as possible.

9. Contact Us

If you have any questions about this Policy, please contact us via email: support.service@eway.vn.

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